LEGAL & POLICIES

  • (For ingestible, topical, and wild-harvested botanicals)

    Our products are created with deep respect for nature, tradition, and the wisdom of the communities we work with. They are powerful, natural botanicals - but they are not medical treatments, nor a substitute for professional healthcare.

    Please read this notice carefully before using any Salka products.

    1. No Medical Claims

    Nothing on this website - including product descriptions, educational content, or customer experiences - is intended to diagnose, treat, cure, or prevent any disease.

    All information is for educational purposes only.

    2. Personal Responsibility

    Every body is different. By choosing to use our botanicals, you accept full responsibility for your own wellbeing, choices, and reactions.

    If you have any concerns or pre-existing health conditions, please consult a qualified healthcare professional.

    3. Pregnancy, Breastfeeding & Medication

    If you are:

    • Pregnant

    • Breastfeeding

    • Taking prescription medications

    • Working with specific health conditions

    …please seek professional guidance before using any herbal or plant-based products.

    4. Sensitivities & Allergies

    Natural does not mean risk-free.

    Always check ingredients carefully and discontinue use if irritation or adverse effects occur.

    5. Traditional Knowledge & Context

    Many of our products come from lineages, communities, and traditions with deep roots. While we honour this knowledge, the way you integrate these plants is your choice. Use them mindfully, respectfully, and with awareness of your own limits.

    6. Use at Your Own Discretion

    By purchasing or using Salka products, you acknowledge that you do so voluntarily and at your own discretion.

    Questions?

    We’re always here to help.

    Email us at info@salka.co.uk

    Last updated: 19/11/25

  • Welcome. These Terms of Service explain how you may use our website, purchase our products, and interact with Salka. By visiting our site or placing an order, you agree to these terms. Our goal is clarity, respect, and safety - for you and our products.

    1. Who We Are

    Salka is a UK-based company offering natural, wild, and ethically sourced plant-based products.

    The terms “we,” “our,” or “us” refer to Salka.

    2. Using Our Website

    You agree to use this website only for lawful purposes. You may not:

    • Copy, duplicate, or exploit any content without permission

    • Interfere with the functionality of the site

    • Access parts of the site you are not authorised to use

    • Upload or transmit harmful code, viruses, or malware

    We reserve the right to suspend or terminate your access if these rules are broken.

    3. Intellectual Property

    All content on this site - including text, images, logos, graphics, videos, and product descriptions - is owned by Salka or our partners. You may not use any content without our explicit written permission.

    4. Optional Tools & Third-Party Links

    Our site may provide access to third-party tools or links. We do not control these, and we are not responsible for their content, accuracy, or functionality.

    Use of any third-party tools or websites is at your own risk.

    5. User Comments & Submissions

    If you provide feedback, suggestions, or comments (“Submissions”), you grant us a non-exclusive, worldwide, royalty-free licence to use, copy, modify, and publish them in any medium.

    Do not submit anything illegal, harmful, or infringing on others’ rights. We are not responsible for your submissions.

    6. Our Products

    Our products are natural, wild, and powerful plant medicines. They are not medical products, and we do not claim to diagnose, treat, or cure any condition.

    Information on this site is for educational purposes. Always consult a healthcare professional if you are pregnant, breastfeeding, taking medication, or have health concerns.

    We do our best to represent products accurately, but natural variation in colour, flavour, and appearance may occur.

    7. Orders & Payments

    By placing an order:

    • You provide accurate information

    • You are authorised to use your payment method

    • You agree to our Shipping and Returns Policies

    We may refuse or cancel orders for incorrect pricing, limited stock, suspected misuse, or other reasonable reasons.

    8. Shipping

    Delivery times are estimates; delays may occur outside our control.

    For full details, see our Shipping Policy.

    9. Returns & Refunds

    Our Returns & Refunds Policy forms part of these terms. By ordering, you agree to the conditions outlined there.

    10. Pricing & Availability

    All prices are in GBP (£). Prices, product availability, and descriptions may change without notice.

    We reserve the right to limit quantities or discontinue products at our discretion. Any offer is void where prohibited.

    11. Accuracy of Information

    We aim for accuracy but cannot guarantee that all content is current or error-free.

    We are not responsible for reliance on incorrect information.

    12. Prohibited Uses

    You may not:

    • Use the site or products unlawfully

    • Violate intellectual property or privacy rights

    • Harass, abuse, or discriminate against others

    • Submit false or misleading information

    • Upload viruses or harmful code

    • Collect or track others’ personal data without consent

    • Spam, phish, scrape, or interfere with site security

    We may terminate your access for violations.

    13. Limitation of Liability

    To the fullest extent allowed by UK law:

    • We are not liable for indirect, incidental, or consequential damages

    • We are not liable for misuse of products

    • Use of our products and website is at your own discretion and responsibility

    Nothing in these terms limits your statutory rights.

    14. Indemnification

    You agree to defend and hold Salka harmless from any claims, damages, or costs arising from:

    • Your breach of these terms

    • Your use of our products or website

    • Your violation of laws or third-party rights

    15. Errors, Omissions & Changes

    Occasionally, there may be errors or omissions in product descriptions, pricing, or availability. We may correct these without notice.

    Changes to the website, products, or policies may occur at any time.

    16. Severability & Termination

    If any part of these terms is found unenforceable, the remaining terms continue in effect.

    We may suspend or terminate your access for breaches of these terms, but obligations incurred before termination remain valid.

    17. International Customers

    If you order from outside the UK:

    • You are responsible for import duties, taxes, or restrictions

    • Delivery times may vary by location

    18. Personal Data

    We take your privacy seriously. How we collect, use, and protect your information is explained in our Privacy Policy.

    19. Governing Law

    These terms are governed by the laws of England & Wales.

    Any disputes will be resolved in the courts of England & Wales.

    20. Changes to Terms

    We may update these terms occasionally.

    Continued use of the website constitutes acceptance of updated terms.

    21. Contact Us

    For questions about these Terms, email: info@salka.co.uk

    Last updated: 19/11/25

  • Salka (“we”, “us”, “our”) is committed to protecting your personal data and treating it with care, respect, and transparency.

    This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.

    By using this website, you agree to the practices described below.

    1. WHO WE ARE

    We are Salka, a UK-based business offering ethically sourced plant medicines, wellness products, and natural lifestyle goods.

    If you have questions about this policy or your data, contact us at:

    info@salka.co.uk

    The Orchard

    Newbridge

    Cadnam

    Southampton

    SO40 2NW

    United Kingdom

    2. INFORMATION WE COLLECT

    We collect the following types of information:

    a) Information you provide directly

    • Name

    • Email address

    • Postal address

    • Phone number

    • Payment details (processed securely by third-party providers; we do not store full card details)

    • Any information sent to us via email, contact forms, or social media

    b) Information collected automatically

    When you browse our site, certain data is automatically collected, such as:

    • IP address

    • Device type

    • Browser type

    • Pages visited

    • Cookies and tracking pixels

    • Approximate location (city-level only)

    c) Order information

    When you purchase, we collect:

    • Products ordered

    • Payment method

    • Shipping address

    • Notes provided at checkout

    d) Marketing permissions

    If you subscribe to our newsletter, we collect your email address and communication preferences.

    3. HOW WE USE YOUR INFORMATION

    We use your information to:

    • Process and fulfil your orders

    • Send order updates, confirmations, and customer service messages

    • Manage your account (if you create one)

    • Improve our website and user experience

    • Prevent fraud and maintain security

    • Contact you about important changes to policies or services

    • Send marketing emails only when you’ve given consent

    • Comply with legal and regulatory obligations

    We never sell your data.

    4. LEGAL BASIS FOR PROCESSING

    Under UK GDPR, we process your data based on:

    • Contract: to fulfil your order

    • Consent: for marketing communications

    • Legitimate Interest: to improve our website, prevent fraud, and ensure security

    • Legal Obligation: for tax, accounting, and regulatory requirements

    5. HOW WE SHARE YOUR INFORMATION

    We only share your data with trusted partners who help us operate our business, such as:

    • Payment processors (e.g., Stripe, PayPal)

    • Shipping carriers

    • E-commerce platform (e.g., Shopify/Squarespace – add yours)

    • Email marketing platforms

    • Analytics providers

    These partners only receive data necessary to perform their services and must keep it secure.

    We do not sell or rent your personal information to any third party.

    6. INTERNATIONAL TRANSFERS

    Some of our service providers may operate outside the UK/EEA.

    In these cases, data is protected using:

    • Adequacy decisions, or

    • Standard Contractual Clauses (SCCs)

    7. DATA RETENTION

    We keep your information only as long as necessary:

    • Orders: 6 years (for accounting/tax laws)

    • Marketing emails: until you unsubscribe

    • Website analytics: typically 26 months

    • Customer service messages: as long as needed to resolve the issue

    You can request deletion at any time (unless we must keep data for legal reasons).

    8. COOKIES

    Our website uses cookies to:

    • Enable essential site functions

    • Improve performance

    • Analyse website traffic

    • Tailor your browsing experience

    You can manage cookies in your browser settings at any time.

    9. YOUR RIGHTS (UK GDPR)

    You have the right to:

    • Access your personal data

    • Correct inaccurate data

    • Request deletion (“right to be forgotten”)

    • Restrict processing

    • Object to processing

    • Withdraw consent (e.g., unsubscribe from emails)

    • Request data portability

    • File a complaint with the ICO (Information Commissioner’s Office)

    To exercise your rights, email us at info@salka.co.uk

    10. CHILDREN’S PRIVACY

    We do not knowingly collect or store data of children under 18.

    If you believe a minor has provided information, contact us and we will delete it.

    11. SECURITY

    We use industry-standard security measures to protect your data, including:

    • SSL encryption

    • Secure payment gateways

    • Restricted internal access

    • Regular monitoring for vulnerabilities

    No system is 100% secure, but we take all reasonable steps to safeguard your information.

    12. LINKS TO OTHER WEBSITES

    Our website may contain links to external sites.

    We are not responsible for their privacy practices or content.

    We encourage you to review their policies before providing personal data.

    13. UPDATES TO THIS POLICY

    We may update this Privacy Policy from time to time.

    The “Last updated” date at the top will reflect any changes.

    Continued use of the website means you accept the updated policy.

    14. CONTACT

    To ask a question, make a request, or exercise your rights, contact us:

    info@salka.co.uk

    The Orchard

    Newbridge

    Cadnam

    Southampton

    SO402NW

    United Kingdom

    Last updated: 19/11/25

  • Salka uses cookies to ensure our website works smoothly and to help us understand how people use it.

    1. What Are Cookies?

    Cookies are small text files stored on your device when you visit a website.

    They help with:

    • remembering your preferences

    • enabling site features

    • understanding general browsing behaviour (anonymously)

    2. Types of Cookies We Use

    Essential Cookies

    Required for the website to function (security, checkout, cart).

    You cannot opt out of these.

    Performance & Analytics Cookies

    Used to understand site traffic, pages visited, and general usage. These do not identify you personally.

    Functional Cookies

    Help remember preferences like language or region.

    Marketing Cookies (if applicable)

    Used to show relevant adverts or track engagement across platforms.

    Squarespace may place these depending on your integrations.

    3. Managing Cookies

    You can manage or disable cookies at any time through your browser settings. Please note: disabling essential cookies may affect your ability to use certain features of our site (e.g., checkout).

    4. Third-Party Services

    Some cookies may be placed by trusted partners such as payment providers, analytics tools, or social media integrations. They follow their own privacy policies.

    5. Updates

    We may update this Cookie Policy from time to time.

    Any changes will be shown on this page.

    Last updated: 19/11/25